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HydroPlanet supplies shipping carriers are FedEx, UPS, and USPS, although we primarily use UPS. With a special request we can use any of these carriers, although rates may change depending on the carrier , over $3000 we do free shipping. We located in Ontario, CA, USA. NOT PR, HI, AK and international shipping. While we receive the Payment from PayPal (Only accept PayPal now) our team will arrange your order 1 to 2 business days.  If not,it might take up 3 to 5 business days. Once processed you will receive an email confirming when the order has shipped.

Our Store

We located in 375 Sequoia Ave, Ontario, CA 91761.

Customer Service Hours

9:00am to 5:00pm PST (California Time)

If you have any questions or concerns please feel free to contact us on HydroPlanet website online chat or by phone at (626) 800-8620.